In case of product problems after receiving the product,(E.g: product broken, torn, wrong size, product not working, product mismatch with image, etc.) you can get back the full price of the purchased product subject to the following conditions.
1)You have to mail to [email protected] or register a complaint on 8801734-314666 within maximum 24 hours after receiving the delivery.
2) The product must be completely intact with the box.
3) You must return the product to iznan.com at your own risk within a maximum of 5 working days.
4) In case of advance (bkash/ rocket) payment, if the product is not in stock or the buyer is not willing to take, the order will be canceled and the refund will be given to the number from which the advance payment has been made within maximum 5 working days.
Our Complaints Team will call you for any complaints regarding products and services. We want to get you active on the phone until your complaint is resolved. If your contact number is not active & if we do not receive your cooperation within 7 working days by phone or email, we will consider your complaint to be settled.
1) Product will be delivered subject to order stock. Due to unavoidable reasons, delivery of the product may take longer than the promised delivery time of the seller.
2)Iznan.com reserves the right to cancel your order at any time for unavoidable reasons even after order confirmation.In this case, if the advance price is paid, the required information for refund (Development No. / Rocket No.) and if you do not accept the courier for product delivery, the product will be refunded within a maximum of 7 days after the product is returned to iznan.com.